HRO Insight blog
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
meet & followOnly NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.
To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.
manage email alerts using the form below, in order to be notified via email whenever we publish new content:
Track the pattern of service adoption by monitoring RPO & Total Talent Acquisition contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!
These documents are available to logged in clients that have purchased access to this program.
NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services
Every quarter NelsonHall publishes the NelsonHall HR Technology & Services Confidence Index, a Quarterly Index of Confidence that monitors changes in industry confidence in the global RPO & Total Talent Acquisition market.
For a sample report and details of how to join NelsonHall's HR Technology & Services Confidence Index, please contact us
Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Oct 03, 2022
This NelsonHall vendor assessment analyzes Sitel Group's offerings and capabilities in CX services for startups and emerging brands
NelsonHall’s CX Services in Startup and Emerging Brands profile on Sitel Group is a comprehensive assessment of Sitel Group’s offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Sitel Group’s CX services offerings and capabilities, and market and financial strengths, including:
Sitel Group uses its consultancy and advisory resources to capture opportunities to design end-to-end CX strategies for startups. It uses its experience design and operational optimization knowledge to help clients launch new operations or reimagine their business model as a challenger brand. It relies on the in-house analytics practice EXP+ CX Analytics to process data and discover process, product and service, customer, and competitor opportunities.