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CX Services Transformation
Apr 22, 2024 | Market Analysis by Ivan Kotzev
NelsonHall’s market analysis of the CX Services Transformation services market consists of 108 pages and focuses on strategies for 2024 and beyond. [...]view this reportdownload abstract
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CX Services Transformation 2024
Published on: February 22, 2024 by Ivan KotzevLatest CX Services Transformation Market Forecast
Global CMS Market Forecast: 2015 - 2019
Nov 27, 2015 | Market Forecast by Vicki Jenkins
NelsonHall's "Global Customer Management Services Market Forecast: 2015-2019" consists of 64 pages. It is a comprehensive forecast of the customer management services (CMS) market and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their need [...]view this reportdownload abstract
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CX Services Transformation:
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Tech Mahindra Populii: Addressing AI Training Hypergrowth
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latest blog posts on
CX Services Transformation:
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Tech Mahindra Populii: Addressing AI Training Hypergrowth
Apr 05, 2024, by Ivan Kotzev -
Solving Business Challenges with GenAI: Interview with Bharath Vasudevan, Tech Mahindra
Oct 04, 2023, by Ivan Kotzev -
Transcom Employs AI to Reinvent Multilingual CX
Aug 16, 2023, by Ivan Kotzev -
CX Technology the Growth Engine for TTEC EMEA: Q&A with Alistair Niederer
Feb 18, 2022, by Ivan Kotzev -
Concentrix Acquires PK to Enhance IT-CX Intersection Play
Nov 24, 2021, by Ivan Kotzev
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NTT DATA Announces FY24 Revenues Up 25.1% to ¥4,367bn (~$28.0bn)
May 10, 2024 | Financial Results by John Laherty
Foundever Opens First CX Services Center in Cape Town, South Africa
May 09, 2024 | New Offerings by Ivan Kotzev
Capita Opens CX Services Center in Cape Town, South Africa
May 08, 2024 | New Offerings by Ivan Kotzev
Capita Opens Second CX Services Center in Sofia, Bulgaria
May 08, 2024 | New Offerings by Ivan Kotzev
Wipro Ventures Invests in Kognitos; to Deploy Koncierge Platform in BPS Business
May 08, 2024 | Mergers and Acquisitions by Rachael Stormonth
Unisys Announces Q1 2024 Revenues Down 5.5% (Down 7.1% in CC) to $487.8m
May 07, 2024 | Financial Results by John Laherty
Conduent to Sell Casualty Claims Solutions Business to MedRisk for $240m
May 03, 2024 | Mergers and Acquisitions by Rachael Stormonth
Firstsource Acquires Quintessence to Expand RCM Capabilities
May 03, 2024 | Mergers and Acquisitions by Ivan Kotzev
Firstsource Announces Q4 FY 2024 Revenues Up 7.3% (4.5% in CC) to Rs.16,705m
May 03, 2024 | Financial Results by Ivan Kotzev
HCLTech Announces Q4 FY24 Revenues Up 6.0% to $3,430m
May 03, 2024 | Financial Results by Dominique Raviart