HRO Insight blog
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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Sep 22, 2022
This NelsonHall vendor assessment analyzes Webhelp's offerings and capabilities in CX services for startups and emerging brands
NelsonHall’s CX Services in Startup and Emerging Brands profile on Webhelp is a comprehensive assessment of Webhelp’s offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Webhelp’s CX services offerings and capabilities, and market and financial strengths, including:
The company views startups as a core target, with a history of supporting the segment since its launch in 2000. With The NEST program, Webhelp positions itself as an end-to-end BPS provider for startups and emerging brands, offering design, delivery, and optimization to expand as the business grows and implements innovative customer journeys. The NEST aims to nurture a startup ecosystem by offering networking and connections with technology providers, other startup players, and investors, giving access to personalized mentoring by Webhelp's leadership team.