HRO Insight blog
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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
meet & followNikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
meet & followJeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
meet & followDeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Sep 01, 2022
This NelsonHall vendor assessment analyzes Concentrix's offerings and capabilities in CX Services for startups & emerging brands
NelsonHall’s CX Services in Startup and Emerging Brands profile of Concentrix is a comprehensive assessment of Concentrix’s offerings and capabilities, designed for:
The report provides a comprehensive and objective analysis of Concentrix’s CX services offerings and capabilities, and market and financial strengths, including:
Concentrix aims to offer a bespoke CX solution to serve the specific requirements of startups and emerging brands, utilizing broad capabilities in CX strategy, technology services and access to a partner ecosystem, and talent management. The solution is agile to adapt to the needs of the startups’ growth.