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Contracts Database

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Confidence Index:

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NelsonHall Confidence Index is a quarterly survey to measure changing levels of business confidence within HR Technology & Services

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Cyber Resiliency Services

Market Analysis

by Mike Smart

published on Feb 19, 2024

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Report Overview:

NelsonHall's market analysis of the Cyber Resiliency Services market and industry trends consists of 58 pages

Who is this Report for:

NelsonHall’s Cyber Resiliency Services report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the cyber resiliency outsourcing market
  • Vendor marketing, sales, and business managers developing strategies to target ITS service opportunities within resiliency services
  • Financial analysts and investors specializing in the IT services sector, including resiliency services.

Scope of this Report:

The report analyzes the worldwide market for cyber resiliency services and addresses the following questions:

  • What is the market size and projected growth of the global resiliency services market by geography?
  • What is the profile of activity in the global resiliency services market by industry sector?
  • What are the top drivers for the adoption of resiliency services?
  • What are the benefits currently achieved by users of resiliency services?
  • What factors are inhibiting user adoption of resiliency services?
  • What pricing mechanisms are typically used within resiliency services and how is this changing?
  • Which are the leading resiliency services vendors globally and by geography?
  • What combination of services is typically provided within resiliency services contracts and what new services are being added?
  • What is the current pattern of delivery location used for resiliency services and how is this changing?
  • Which services are delivered from onshore and which from offshore?
  • What are the challenges and success factors within resiliency services?

Key Findings & Highlights:

Cyber resiliency services are crucial to supporting an organization’s operations through a proactive approach to anticipating, protecting, withstanding, and recovering from cyber events and meeting various cyber-related regulations. This, along with models such as zero trust, helps ensure that when organizations are inevitably targeted by threat actors, the impact of attacks is minimized.

Still, organizations are unable to keep up with best practices and regulations and with technologies such as GenAI (both for its use in and outside of cybersecurity), all while remaining cost-competitive.

The cyber resiliency services market is made up of a number of IT services providers, network communication providers, and consultancies, including Accenture, Kyndryl, TCS, Eviden, Capgemini, DXC Technology, Wipro, Unisys, Infosys, Sopra Steria, IBM, and Tata Communications.

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Cyber Resiliency 2024

published 2024-02-20 | Project by Mike Smart

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cyber resiliency services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in Cyber Consulting & Strategy Construction, Managed Cyber Security Services, and Incident Response & Backup Services. Vendors evaluated for this NEAT are Abacode, Accenture, Capgemini, DXC Technology, Eviden, IBM, Infosys, Kyndryl, Sopra Steria, Tata Communications, Tata Consultancy Services, Unisys, and Wipro. To find out more, contact Guy Saunders at [email protected].
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