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Trigent - Quality Engineering

Vendor Analysis

by Dominique Raviart

published on Aug 16, 2024

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Report Overview:

This NelsonHall vendor assessment analyzes Trigent's offerings and capabilities in quality engineering services

Who is this Report for:

NelsonHall’s Quality Engineering profile on Trigent is a comprehensive assessment of Trigent’s offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the QE and IT services sectors.

Scope of this Report:

The report provides a comprehensive and objective analysis of Trigent’s QE offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, challenges, and outlook
  • Revenue estimates
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

Trigent was founded in 1995 and has its headquarters in Southborough, MA, close to Boston. The company has a headcount of 2.6k and has an India-centric delivery model. Its main delivery center is in Bangalore. NelsonHall estimates the revenues of Trigent were approximately $50m in calendar year 2023.

The company has a background in servicing the software product development needs of ISVs in the U.S. It has helped clients transform on-premise software products to SaaS ones, focusing on rehosting/re-platforming or redeveloping them. Trigent has also worked on SaaS specificities, such as metering/billing and data circulation, while using cloud-native services. Altogether, the company has developed ~600 software products.

Owing to its work with ISVs, Trigent highlights it has the following capabilities:

  • Mobile app and cloud-native software development (‘product engineering services’)
  • RPA, analytics and AI (‘business transformation’)
  • Development methodologies, such as Agile and deployment of DevOps tools
  • Quality Engineering (‘for omnichannel customer experience’), using AI.

Trigent expanded to implement the products it had helped develop.

The company works through ODCs through Build, Operate, and Transfer agreements.

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