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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with Eric Levine, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Reports by Dominique Raviart:

  • NTT DATA – Next-Gen Testing Services

    Jan 25, 2019 | Vendor Analysis by Dominique Raviart

    After the Dell Services acquisition, NTT DATA made an organizational change, removing P&L responsibility for its software testing practices, and putting the practices and communities of testers under the umbrella of its Digital Application and Information Management division. With this organizational change and a geography-based structure, NTT [...]
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  • QualiTest – Next-Gen Testing Services

    Jan 25, 2019 | Vendor Analysis by Dominique Raviart

    QualiTest Group has its background in Israel, where it provides a wide range of services, predominantly around software product testing. It primarily services clients onsite, working together with the client’s software product development teams. Key clients include Intel (for testing future versions of operating systems on different devices), [...]
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  • Capgemini – Next-Gen Testing Services

    Jan 24, 2019 | Vendor Analysis by Dominique Raviart

    Until 2016, Capgemini operated in the software testing space through its Global Service Line structure, which grouped and coordinated activities between several Capgemini strategic business units (Application Services One and Application Services Two, Financial Services, and Sogeti). Under the new structure, Capgemini has moved away from a relat [...]
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  • DXC Technology – Next-Gen Testing Services

    Jan 24, 2019 | Vendor Analysis by Dominique Raviart

    DXC Technology has put its testing capabilities within its Application Services business unit. The Application Services business unit is sizable: it employs 50k professionals and serves 1k clients. The priority of Application Services is to be positioned within digital. To achieve this positioning, Application Services has a two-folded strategy: de [...]
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  • TestingXperts – Next-Gen Testing Services

    Jan 24, 2019 | Vendor Analysis by Dominique Raviart

    TestingXperts (Tx) is the QA subsidiary of a larger IT services group, Damco. Tx was founded in 2013 in both London, U.K., and Harrisburg, PA to provide testing services. The company has based its model on an Indian delivery network: currently, approximately 80% of the company’s personnel is in India, primarily in Hyderabad and Chandigarh. Th [...]
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    Latest blog posts by Dominique Raviart:

    • IT Services Expectations for 2025: U.S. Rebound & GenAI

      Jan 17, 2025, by Dominique Raviart

        After the slowdown of 2023, 2024 promised to be the year of IT services reignition, particularly in the U.S. This scenario has not occurred. U.S. spending is only now on a recovery path in financial services and high-tech, with signs of improved discretionary spending. We expect 202[...]

    • Sopra Steria: Consistent Strategic Priorities & Emphasis on Operations

      Jan 03, 2025, by Dominique Raviart

        Sopra Steria recently held its first Capital Markets Day. Following significant scope changes (including in Benelux and its defense & security sector business) and the sale of its Sopra Banking Software business, the company, now mainly an IT service pure-play, highlighted its stra[...]

    • NTT DATA Lifts the Veil on Business Consulting

      Nov 26, 2024, by Dominique Raviart

        NTT DATA Group recently held its virtual consulting day. In May, we reported on the new NTT DATA after its merger with NTT Ltd., the creation of NTT DATA Japan and Inc., and its priorities. At the time, we commented: “NTT DATA Inc. remains a quiet giant whose capabilities are not[...]

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