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Dominique Raviart

Dominique Raviart is an IT Services Practice Director at NelsonHall, with global responsibility for IT Services research programs.

Dominique has shared responsibility for IT Services research globally with Eric Levine, John Larherty, and Mike Smart. Dominique covers IT Services research in software testing/QA, Salesforce services, and digital manufacturing. He has been part of NelsonHall's IT Services analyst team since 2007, providing comprehensive and insightful coverage of global IT services markets. He is widely known for his extensive knowledge and coverage of software testing, and has recently examined digital testing and DevOps/continuous testing. Dominique assists both buy-side and vendor organizations in assessing opportunities and supplier capability across IT service lines.

His current project is Digital Manufacturing Services: From Concept to Reality.

Dominique is a regular blog contributor around topics including software testing/QA, digital manufacturing, and Salesforce services.

Dominique has worked in the IT Services industry since 1998. He started his career providing SAP training and change management services in the U.S. and the U.K. He has worked for IDC and Ovum in Paris, Amsterdam, and London.

Dominique holds a Master of International Business Studies/International MBA from the University of South Carolina, U.S. He lives in Paris.

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Contact Dominique Raviart

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Reports by Dominique Raviart:

  • IBM: Digital Manufacturing Services

    Dec 04, 2019 | Vendor Analysis by Dominique Raviart

    IBM highlights its origin in the high-tech and manufacturing industries: the company still manufactures high-tech B2B products and highlights it spends annually approximately $6bn in supply chain and procurement. As a result of this manufacturing background, IBM has developed internally IT applications, some of which have become software product [...]
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  • TCS: Digital Manufacturing Services

    Dec 04, 2019 | Vendor Analysis by Dominique Raviart

    TCS provides digital manufacturing services through its IoT service line together with its manufacturing unit. The IoT service line provides consulting and IT services, mostly around five main topics: Connected products Industry 4.0 and digital manufacturing, which is the scope of this profile Remote energy management Connected supply c [...]
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  • Capgemini: Digital Manufacturing Services

    Dec 03, 2019 | Vendor Analysis by Dominique Raviart

    In H1 2016, Capgemini launched its Digital Manufacturing (DM) service offering to focus on the notion of Industry 4.0/Industrial IoT. In more detail, DM targets both the: Product side of manufacturing, across themes including PLM services, 3D printing, and digital asset management Production side of manufacturing, across themes including [...]
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  • Altran: Digital Manufacturing Services

    Nov 20, 2019 | Vendor Analysis by Dominique Raviart

    Altran had, in 2018, revenues of €2.9bn and a headcount of ~47.5k. The company is the largest engineering and R&D (ER&D) services vendor globally. Altran is organized primarily at the geo level, and then by vertical. The company also has across geographies three horizontal domains, grouping 15 service lines. The three areas are: [...]
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  • Tech Mahindra: Digital Manufacturing Services

    Nov 20, 2019 | Vendor Analysis by Dominique Raviart

    Tech Mahindra has a history in servicing telecom service providers, (with telecom still representing 41% of revenues). The company has, however, developed its presence in the manufacturing sector, which is its second-largest vertical (with $1bn in revenues in FY19), ahead of BFSI. Tech Mahindra highlights its experience in servicing its parent c [...]
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    Latest blog posts by Dominique Raviart:

    • IT Services Expectations for 2025: U.S. Rebound & GenAI

      Jan 17, 2025, by Dominique Raviart

        After the slowdown of 2023, 2024 promised to be the year of IT services reignition, particularly in the U.S. This scenario has not occurred. U.S. spending is only now on a recovery path in financial services and high-tech, with signs of improved discretionary spending. We expect 202[...]

    • Sopra Steria: Consistent Strategic Priorities & Emphasis on Operations

      Jan 03, 2025, by Dominique Raviart

        Sopra Steria recently held its first Capital Markets Day. Following significant scope changes (including in Benelux and its defense & security sector business) and the sale of its Sopra Banking Software business, the company, now mainly an IT service pure-play, highlighted its stra[...]

    • NTT DATA Lifts the Veil on Business Consulting

      Nov 26, 2024, by Dominique Raviart

        NTT DATA Group recently held its virtual consulting day. In May, we reported on the new NTT DATA after its merger with NTT Ltd., the creation of NTT DATA Japan and Inc., and its priorities. At the time, we commented: “NTT DATA Inc. remains a quiet giant whose capabilities are not[...]

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