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Andy Efstathiou

Andy is the Banking Sourcing Research Director at NelsonHall where he has global responsibility for Retail and Commercial Banking BPS, Capital Markets BPS, and RPA, AI, and FinTech services in Banking, including consulting, design & deploy, and operations support.

Cognizant - Transforming Managed Services in Banking

Vendor Analysis

by Andy Efstathiou

published on Aug 25, 2020

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Report Overview:

This NelsonHall assessment analyzes Cognizant's offerings and capabilities in Transforming Managed Services in Banking.

Who is this Report for:

NelsonHall’s Transforming Managed Services in Banking Vendor Assessment for Cognizant is a comprehensive assessment of Cognizant’s Managed Services in Banking offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of managed services processes and identifying vendor suitability for Managed Services RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of managed services offerings, capabilities, and market and financial strength, including:

  • Identification of the company’s strategy, emphases and new developments
  • Analysis of the company’s strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization including the location of delivery locations.

Key Findings & Highlights:

Cognizant has been delivering managed services for banking clients as part Cognizant is a global services vendor. Its financial services practice delivers services to clients, including:

  • 17 of the top 20 North America financial institutions
  • 10 of the top 10 European banks

Cognizant started servicing financial services clients 25 years ago when it began working with its first non-D&B client, a vendor of merchant card processing services.

Cognizant has grown its managed services capabilities in part by acquisition. Key acquisitions include:

  • Odecee (November 2014): Australian enterprise application services
  • KIS Information Services (December 2016): German services vendor
  • Contino (October 2019): Enterprise DevOps and Cloud Transformation Consultancy
  • Samlink (April 2019) : European developer and IT solutions provider
  • Meritsoft (March 2019): An award winning fintech innovator in post-trade processing
  • Softvision (November 2018): A digital engineering and consulting company focused on agile development of innovative software solutions and platforms.

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