Case Study
published on Nov 21, 2005
Report Overview:
Report Outline:
Presentation identifying major sources of risk that have been observed within BPO contracts, given at NOA Outsourcing Summit - November 2005.
Our analysts and advisors combine years of business experience with a rigorous analytical approach, a clear communication style, and a keen client service focus.
exploreJohn is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
published on Nov 21, 2005
Presentation identifying major sources of risk that have been observed within BPO contracts, given at NOA Outsourcing Summit - November 2005.