Vendor Analysis
published on Jan 08, 2025
Report Overview:
This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in P&C Operations Analytics and AI
Who is this Report for:
NelsonHall’s P&C Operations Analytics and AI profile on Genpact is a comprehensive assessment of Genpact's offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Genpact and identifying vendor suitability for P&C Operations Analytics and AI RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the P&C Operations Analytics and AI sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Genpact’s P&C Operations Analytics and AI offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Genpact is a global professional services firm headquartered in New York City, New York, U.S., that focuses on delivering digital transformation and business process management solutions. It has ~125k employees globally and provides services in various industries, including banking and capital markets, consumer goods and retail, healthcare and life sciences, high-tech, insurance, manufacturing, media, publishing and entertainment, private equity, and software and digital platforms. Overall, Genpact has ~800 clients globally across various industries, and NelsonHall estimates its FY 2024 net revenue to be between ~$4.6bn and ~$4.8bn.
Genpact’s overall insurance business covers personal, commercial, specialty, and Lloyd’s of London. NelsonHall estimates that Genpact’s P&C insurance BPS space globally accounts for ~5% of its overall insurance revenue.