DEBUG: PAGE=domain, TITLE=NEAT Reports,ID=1503,TEMPLATE=neat
toggle expanded view
programcode =
programid = -1
database =
alerts =
neat =
vendors =
forecasting =
confidence =
definitions =

Search research content:

advanced options..

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = has Confidence = -- IGNORED

Sutherland Global Services in NEAT Reports

Find here the NelsonHall Research related to within the NEAT Reports program

This vendor is not part of the KVA program

Published reports:

published reports related to Sutherland Global Services within the NEAT Reports program

  • Sutherland Global Services - Multi-Channel CMS

    Dec 20, 2013 | Vendor Analysis by NelsonHall Analyst

    Sutherland developed its multi-channel capability in-house. This initially started in the early 90s, when white mail was used as a follow-up to voice interactions, for clients in the BFSI sector. In the mid-90s, a portion of these follow-ups were moved to email. Sutherland then introduced chat services in 2005. [...]
    view this reportdownload abstract

  • Sutherland Global Services - Customer management services

    Nov 07, 2012 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in Customer Management Services. Sutherland is one of a number of Customer Management Services companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
    view this reportdownload abstract

  • Sutherland Global Services - Order-to-Cash

    Mar 20, 2012 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in O2C outsourcing services. Sutherland is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
    view this reportdownload abstract
find all available reports on Sutherland Global Services
close