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NelsonHall's NEAT reports available

NelsonHall, the leading global BPO and IT outsourcing analyst firm, now offers a new suite of "speed-to-source" tools to assist Strategic Sourcing Managers in saving time and money, while enhancing the quality of their sourcing decisions in business process outsourcing and IT outsourcing.

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Agile & DevOps Services

published 2019-12-12 | Project by David McIntire

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering agile & DevOps services as part of their IT services portfolio. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in agile development and DevOps. Vendors evaluated are Atos, Capgemini, CGI, Cognizant, CSS Corp, DXC Technology, Hexaware, Infosys, LTI, Mphasis, NIIT Technologies, Sopra Steria, TCS, Tech Mahindra, and Virtusa. To find out more, contact Guy Saunders at [email protected].
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CX Services in Retail & CPG

published 2019-10-17 | Project by Ivan Kotzev

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience services (CXS) in the Retail & CPG sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around revenue generation, cost optimization, and CX improvement. Vendors evaluated are: Alorica, Capita, Comdata, CSS Corp, HGS, Sitel, StarTek, Sutherland, SYKES, Tech Mahindra, Teleperformance, Transcom, VXI Global Solutions, Webhelp, and Wipro. To find out more, contact Guy Saunders at [email protected].
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Crowdtesting

published 2019-09-27 | Project by Dominique Raviart

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering software testing services using the crowdtesting model. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in agile and specialized services. Vendors evaluated are 99tests, Applause, BugFinders, Global App Testing, passbrains, Qualitrix, Rainforest QA, Testbirds, Ubertesters, and Wipro. To find out more, contact Guy Saunders at [email protected].
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Next Generation HCM Technology

published 2019-09-24 | Project by Elizabeth Rennie

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering human capital management (HCM) technology. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with a specific focus either on the small company market (with less than 500 employees) or the mid to large company market (upwards of 500 employees). Vendors evaluated for this NEAT are ADP, Ceridian, Cornerstone OnDemand, Infor, Kronos, Namely, Oracle, Paychex, PeopleStrategy, Ramco Systems, Sage People, SuccessFactors, SyncHR, Ultimate Software, and Workday. To find out more, contact Guy Saunders at [email protected].
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Wealth & Asset Management Services

published 2019-09-19 | Project by Andy Efstathiou

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering wealth & asset management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around hosted/SaaS delivery, professional services, and support for new digital business models. Vendors evaluated are: Atos, Avaloq, Broadridge, Capgemini, DXC Technology, Infosys, LTI, NIIT, TCS, Tieto, Virtusa, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].
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