Vendor Analysis
published on Sep 24, 2021
Report Overview:
This NelsonHall assessment analyzes LTI's offerings and capabilities in Advanced Digital Workplace Services
Who is this Report for:
NelsonHall’s digital workplace services profile on LTI is a comprehensive assessment of LTI’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of LTI’s digital workplace services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
LTI provides Digital Workplace Services as part of its Cloud and Infrastructure Services (CIS) division. In 2020 it introduced its Follow-me-IT (FIT) cloud-based platform, enabling traditional workplace environments to transform to a simplified digital workspace on cloud or hybrid model and improving onboarding. It uses VDI, Microsoft EMS Suite (Intune & Azure AD), O365, and Windows 10. FIT will also utilize digital support services, including chatbots, AI, automation, smart service desk, and smart hands for deskside.